Cleaning services at the University consists of general interior cleaning and related hygiene, waste removal and specialised services.
General Cleaning
This includes only the internal cleaning and excludes gardens and grounds, which is managed by the Universities Horticulture Department.
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Cleaning complaints can be logged via the intranet under the online forms and tools section.
https://crm.mandela.ac.za/Department/?dp=1fd39a9f-3589-ee11-8179-0022489fd65a
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Special cleaning requests can be logged via the intranet under online forms and tools section and the appropriate block should be ticked. This includes services such as:
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Pest Control Services
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Carpet Cleaning
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Specialised cleaning – spills or water damage
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Waste paper removal
The above requests can only be attended to if the official online form is completed, certain jobs will require a quotation first and the department must provide a cost centre and account number for the payment.
Window Cleaning
Due to the specialized Health and Safety requirements of this service, this service is separated from the general cleaning.
Venue Set ups and Office Moves
The Cleaning Services department also provides the following services:
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Venue Set Ups
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Temporary request for exam tables, chairs, trestle tables
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Office and furniture Moves (This excludes the moving of Computer equipment)
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The Provision of additional labour
Please note no moves are done off campus. (Only on and between campuses).
Refuse removal and recycling
The collection of all waste is currently an outsourced service.
The University currently has separate paper recycling collection points on each campus.
All of the University campuses are designated where possible glass free areas – where there is any glass a separate glass bin is allocated.